Retail & eCommerce Software That Keeps Every Channel in Sync

In most cases, yes. We start by looking at what your current systems expose, whether that is an API, a database or scheduled file exports, and design the integration around that, rather than asking you to replace software that already works. Where a system has no integration route at all, we will say so early and set out the options instead of building something fragile around it.

By making one system the single source of truth for stock and syncing everything else to it, so a sale in either channel adjusts the same number. Which system takes that role depends on how you already work: sometimes the POS, sometimes the ecommerce platform, sometimes a separate inventory system. We agree that first, because getting it wrong is the usual cause of overselling.

Often the existing store is worth keeping. If the platform is sound and the problem is conversion, speed or a specific broken workflow, targeted work is usually faster and cheaper than a rebuild. We will tell you when a rebuild genuinely is the better option, for example when the platform blocks something you need, and explain why.

Yes, and the important part is deciding which system holds the master record for price and stock before anything is connected. Once that is settled we push changes out to each marketplace and pull orders back into the same queue as your own site, so nobody is editing the same product in three places and hoping they match.

We look at what is actually costing you: if it is conversion, speed or one broken workflow, targeted work is usually faster and cheaper. A replatform earns its cost when the platform itself blocks something you need, such as a catalogue size or a tax rule it cannot express. We will say which case you are in before quoting.

We load test against your own traffic pattern rather than a generic benchmark, because retail peaks are sharp and short. Caching, image handling and checkout are the three that usually give way first, so those get attention early, and we agree a freeze window so nothing risky ships during your peak.

Product data is mapped field by field before anything moves, including the attributes that only matter to your category. On the SEO side every existing URL is either kept or redirected, and we check the mapping against your top pages by traffic and revenue rather than sampling at random.

Your team does, and we design the admin screens with the people who will actually use them. Before launch we run a walkthrough and record it, so a new starter has something to watch. Support afterwards covers fixes and small changes, with larger work quoted separately so you can see the cost before deciding.