Case Study

Hakka Land

Hakka Land serves Hakka Chinese, Thai and Guyanese cuisine in Scarborough for dine-in, takeout, delivery and catering. We built the website around the restaurant’s most important customer journey: find the right menu, check the details and make the call to order.

IndustryRestaurants & Hospitality

ServicesWeb Design & Development

PlatformWordPress, PHP, MySQL +6 more

The Challenge

Three Cuisines and One Very Long Menu Had to Feel Easy to Choose From

Hakka Land needed a first website that could translate a broad fusion offering into a simple customer journey. The menu is the product, yet three cuisine families and four service modes create a lot to understand before a Scarborough diner is ready to order. Because orders are taken by phone, the website had to help people find the right dish, confirm the practical details and make the call without friction.

Three cuisine familiesHakka Chinese, Thai and Guyanese dishes needed distinct, understandable paths.
Four ways to order or dineDine-in, take-out, catering and delivery each change the information a customer needs.
A long menu on a small screenDish names, descriptions and categories had to stay legible and navigable on mobile.
Details that can changeLunch offers, hours, payment rules and delivery information needed visible homes.
A phone-led conversion pathThe website had to answer the basics and keep both ordering numbers within easy reach.

Project Overview

A New Restaurant Website Built Around Menu Discovery and Direct Ordering

Saiftec designed and developed Hakka Land’s new WordPress website from scratch. The experience connects a cuisine-led homepage with a searchable dine-in menu, an interactive take-out menu, a dedicated lunch special, a food gallery and the local information customers need before ordering or visiting.

New website built from scratch

Three cuisine pathwaysA clear entry point for Hakka Chinese, Thai and Guyanese choices.
Four service modesDine-in, take-out, catering and delivery are introduced as separate customer intentions.
Two menu formatsSearchable web content for browsing and an interactive PDF for take-out.
Local ordering essentialsPhone numbers, address, hours, payment details and location support the final decision.

Our Solution

Every Page Answers the Question That Comes Before an Order

The finished site routes customers from the restaurant’s three-cuisine promise to the exact information they need next. The full dine-in menu is readable web text; the take-out artwork opens in an interactive DearFlip viewer with a download; the lunch offer has its own page; real dish photography adds appetite appeal; and phone, hours, payment and location details reinforce the direct ordering path.

View the Live Website

Searchable dine-in menuCuisine and category groupings turn a large menu into readable web content.
Interactive take-out menuDearFlip presents the published menu as a browsable viewer with a PDF download.
Dedicated lunch-special pageSets, inclusions, pricing and conditions are gathered in one focused offer page.
Authentic food galleryReal dish photography helps customers picture the experience before choosing.
Visit and order informationPhone, address, hours, payment details and a Leaflet map support action across devices.

Hakka Land lunch special page showing Set A and Set B options and offer details

Hakka Land gallery presenting authentic photographs of dishes from the restaurant

Hakka Land menu page with Thai, Hakka and Guyanese cuisine navigation and readable dish cards

Hakka Land take-out menu displayed in an interactive digital flipbook with a PDF download option — **Interactive take-out menu and PDF download**

Outcomes

A Clearer Path From Craving to Menu Choice to Phone Order

Choices are easier to navigateCustomers can move from cuisine to category to dish without treating the full menu as one undifferentiated list.
Take-out content has a practical digital homeCustomers can browse or download the same published take-out menu from the website.
Specials are easier to evaluateLunch options and conditions sit together, reducing the need to piece offer details together.
The path to order stays directResponsive menu, contact and location information prepares customers for a phone order or visit.

The Challenge

For a restaurant the menu is the product, and this kitchen cooks three of them: Hakka Chinese, Thai and Guyanese. A visitor arrives wanting to know whether the dish they came for is on it. Orders are taken on the phone rather than on the site, which sets a hard limit on what the website should try to do: answer a few questions quickly, then get out of the way.

Three cuisines share one kitchen and one menu
The menu is the product, so it has to be legible
Orders are taken on the phone, not on the site
Dine in, take out, catering and delivery all differ
The printed takeaway sheet has to stay in step
Hours and payment rules get asked before ordering
A phone screen has to carry a very long menu

Project Preview

A Look at the Finished Work

A page from the Hakka Land website: hakkaland.ca/our-takeout-menu/

A page from the Hakka Land website: hakkaland.ca/lunch-special/

A page from the Hakka Land website: hakkaland.ca/locations/

Our Solution

The menu exists twice, on purpose. The dine-in menu is laid out as text, so a dish is readable on a phone and can be found in a search; the takeaway menu is the printed sheet itself in a page-turner, with a download, so the kitchen keeps one artwork current and the site follows. Everything else answers a question that comes before an order: the hours, the room, what the lunch special includes.

The full dine-in menu as text, not only a PDF
Takeaway sheet as a page-turner, with a download
Both numbers in the hero, at every screen width
Dine in, take out, catering, delivery as four doors
Hours and the payment rules stated on the page
A map on the location page rather than an address
The lunch special on its own page, with its terms
An Instagram feed keeps the page current

Menu twice over
Readable text and printed sheet
Number in the hero
Two lines, one tap on a phone
Map, not an address
A drawn map on the location page
Hours up front
Asked before anything else

Outcomes

What Changed After Launch

Searchable dish by dish
The dine-in menu is real text, so a search for a named dish can land on it. A menu that exists only as a PDF is a picture as far as a search engine is concerned.
One artwork to keep current
The takeaway menu is the printed sheet, shown in a page-turner with a download, so the kitchen updates a single file and the website follows it.
The number is always in reach
Both lines sit in the hero and repeat down the page, which is what a site should do when the order is taken by a person rather than a form.
Answers before the order
Hours, the payment rules, the lunch special terms and a map of the room are all on the page, so a call can start at the order instead of the basics.

Client Feedback

What Hakka Land Says

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Technology Stack

Built With a Modern Stack

The platform, languages and tools the finished site runs on.

CSS3

DearFlip

HTML5

JavaScript

jQuery

Leaflet

MySQL

PHP

WordPress

FAQ

Frequently Asked Questions

Can Saiftec build a restaurant website from scratch?

Yes. A new restaurant website can be planned around the way customers choose: cuisine, menu, service mode, special offers, location and the preferred ordering action. For Hakka Land, that meant building the full WordPress website around menu discovery and direct phone ordering.

Can a large restaurant menu stay readable on mobile?

Yes. The menu should be structured as web content with clear cuisine and category groupings, readable type and touch-friendly navigation. Hakka Land’s dine-in menu presents dishes as searchable text instead of relying only on a document download.

Can one website present dine-in and take-out menus differently?

Yes. Different menu formats can serve different customer needs. Hakka Land uses a web-native dine-in menu for browsing and an interactive, downloadable take-out menu that preserves the restaurant’s published artwork.

Can lunch specials, hours and ordering details be updated?

Yes. WordPress allows restaurant teams to revise page content as offers and operating details change. The Hakka Land website gives its lunch special a dedicated page and presents hours, payment information and delivery details where customers can find them.

Can direct phone ordering remain the main call to action?

Yes. A website does not need to force online checkout when the restaurant prefers to take orders by phone. The interface can keep tap-to-call numbers prominent while using the menu and service information to prepare customers before they call.

Can a restaurant website include maps, galleries and downloadable menus?

Yes. These elements can be integrated into the same responsive experience. Hakka Land combines a Leaflet-powered location map, a food gallery and a DearFlip-powered take-out menu with a PDF download option.

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Hakka Land

Three Cuisines and One Very Long Menu Had to Feel Easy to Choose From

A New Restaurant Website Built Around Menu Discovery and Direct Ordering

Every Page Answers the Question That Comes Before an Order

A Clearer Path From Craving to Menu Choice to Phone Order

A Look at the Finished Work

Menu twice over

Number in the hero

Map, not an address

Hours up front

What Changed After Launch

Searchable dish by dish

One artwork to keep current

The number is always in reach

Answers before the order