Case Study

Hakka Land

Hakka Land serves Hakka Chinese, Thai and Guyanese cuisine in Scarborough for dine-in, takeout, delivery and catering. We built the website around the restaurant’s most important customer journey: find the right menu, check the details and make the call to order.

IndustryRestaurants & Hospitality

ServicesWeb Design & Development

PlatformWordPress, PHP, MySQL +6 more

Interactive Showcase

Explore the Hakka Land Menu Journey

See how three cuisines, two menu formats and a dedicated lunch offer guide hungry visitors from browsing to a phone order.

Homepage

Three Cuisines, Four Ways to Eat

A cuisine-led homepage that introduces Hakka Chinese, Thai and Guyanese food, the four service modes and both ordering phone numbers at a glance.

The Results

A Menu That Leads Straight to the Phone

The Challenge

Make a long three-cuisine menu and four service modes easy to choose from before a phone order.
Our Solution

A new WordPress restaurant website built from scratch, with a web menu, flipbook take-out menu and lunch page.
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The Result
- A large menu that is easier to navigate
- Take-out menu to browse or download
- Lunch offer details in one place
- A direct path to a phone order
View the Live Website

The Challenge

For a restaurant the menu is the product, and this kitchen cooks three of them: Hakka Chinese, Thai and Guyanese. A visitor arrives wanting to know whether the dish they came for is on it. Orders are taken on the phone rather than on the site, which sets a hard limit on what the website should try to do: answer a few questions quickly, then get out of the way.

Three cuisines share one kitchen and one menu
The menu is the product, so it has to be legible
Orders are taken on the phone, not on the site
Dine in, take out, catering and delivery all differ
The printed takeaway sheet has to stay in step
Hours and payment rules get asked before ordering
A phone screen has to carry a very long menu

Project Preview

A Look at the Finished Work

A page from the Hakka Land website: hakkaland.ca/our-takeout-menu/

A page from the Hakka Land website: hakkaland.ca/lunch-special/

A page from the Hakka Land website: hakkaland.ca/locations/

Our Solution

The menu exists twice, on purpose. The dine-in menu is laid out as text, so a dish is readable on a phone and can be found in a search; the takeaway menu is the printed sheet itself in a page-turner, with a download, so the kitchen keeps one artwork current and the site follows. Everything else answers a question that comes before an order: the hours, the room, what the lunch special includes.

The full dine-in menu as text, not only a PDF
Takeaway sheet as a page-turner, with a download
Both numbers in the hero, at every screen width
Dine in, take out, catering, delivery as four doors
Hours and the payment rules stated on the page
A map on the location page rather than an address
The lunch special on its own page, with its terms
An Instagram feed keeps the page current

Menu twice over
Readable text and printed sheet
Number in the hero
Two lines, one tap on a phone
Map, not an address
A drawn map on the location page
Hours up front
Asked before anything else

Outcomes

What Changed After Launch

Searchable dish by dish
The dine-in menu is real text, so a search for a named dish can land on it. A menu that exists only as a PDF is a picture as far as a search engine is concerned.
One artwork to keep current
The takeaway menu is the printed sheet, shown in a page-turner with a download, so the kitchen updates a single file and the website follows it.
The number is always in reach
Both lines sit in the hero and repeat down the page, which is what a site should do when the order is taken by a person rather than a form.
Answers before the order
Hours, the payment rules, the lunch special terms and a map of the room are all on the page, so a call can start at the order instead of the basics.

Client Feedback

What Hakka Land Says

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The Big Zen

Saiftec built The Big Zen’s first website around the restaurant’s menu and customer essentials, combining cuisine-led browsing, a downloadable takeout menu, food photography, and a direct route to its Whitby location and phone numbers.

Gentech Power

A generator service site built around the questions an owner asks before booking an installation.

Have questions? We've got answers

Can Saiftec build a restaurant website from scratch?

Yes. A new restaurant website can be planned around the way customers choose: cuisine, menu, service mode, special offers, location and the preferred ordering action. For Hakka Land, that meant building the full WordPress website around menu discovery and direct phone ordering.

Can a large restaurant menu stay readable on mobile?

Yes. The menu should be structured as web content with clear cuisine and category groupings, readable type and touch-friendly navigation. Hakka Land’s dine-in menu presents dishes as searchable text instead of relying only on a document download.

Can one website present dine-in and take-out menus differently?

Yes. Different menu formats can serve different customer needs. Hakka Land uses a web-native dine-in menu for browsing and an interactive, downloadable take-out menu that preserves the restaurant’s published artwork.

Can lunch specials, hours and ordering details be updated?

Yes. WordPress allows restaurant teams to revise page content as offers and operating details change. The Hakka Land website gives its lunch special a dedicated page and presents hours, payment information and delivery details where customers can find them.

Can direct phone ordering remain the main call to action?

Yes. A website does not need to force online checkout when the restaurant prefers to take orders by phone. The interface can keep tap-to-call numbers prominent while using the menu and service information to prepare customers before they call.

Can a restaurant website include maps, galleries and downloadable menus?

Yes. These elements can be integrated into the same responsive experience. Hakka Land combines a Leaflet-powered location map, a food gallery and a DearFlip-powered take-out menu with a PDF download option.